T.C. Cars was established in 1986 by the current managing director Martin Smith, who was disillusioned with the companies that he had previously worked for beforehand. Through hard work, long hours and the determination to supply the best service the company went from strength to strength. Eventually T.C. Cars established itself as one of the largest and most used private hire firms within the Solihull area, even purchasing some of the companies that he had previously worked for.
In 2002 it was decided that T.C. Cars was going to lead the charge into the next generation of taxi dispatch by becoming the first company within Solihull and Birmingham areas to change from radio to computer dispatch. This brought about a huge change in the way the office worked, getting rid of the need for entire reams of paper as all bookings were now installed directly into the computer. Along with the computer system the revolutionary ringback service was introduced removing the need for passengers to wait outside in the rain or cold.
In early 2013 T.C. Cars decided that it was once again time for a major change. They have now installed the new Autocab system “Ghost”. This system has once again brought about many changes to assist passengers in booking their journeys as efficiently as possible. Now accepting text bookings, email bookings and there is even a mobile phone app for all smartphones. Also the ringback service has been updated to include text back to mobile phones. This text will not only let you know when your car is outside but will also tell exactly what vehicle you are looking out for.
The drivers at T.C. Cars have all been licenced by Solihull Metropolitan Borough Council and have all undertaken an enhanced CRB check, this means that you can feel safe and secure at all times. In an attempt to stay above and beyond what Solihull expect of their drivers T.C. Cars also ensures that all drivers sign up for NVQ Level 2 in customer service. On top of this drivers are offered a chance to attend a Safeguarding of Children Level 1 course normally only offered to drivers who cover school routes.
Due to their reliability T.C. Cars cover over 80 schools for various councils such as Solihull, Birmingham, Warwickshire and Wolverhampton. Over 150 companies, both local and nationwide, have accounts for all their travel needs throughout the midlands. This is due to their reliability and very competitive prices.
Sitting in a long phone queue trying to call for a pickup can now become a thing of the past, with all the new exciting ways for you to book with T.C. Cars. One of the easiest ways to book is to download the mobile phone app available for all smartphones from both the Apple store and Android market, once downloaded just register your phone number for text back and type the pickup address and postcode. It even stores you favourite pickups making it even easier to book regular cars. The new system also allows text bookings. Just text your house number and postcode to the textback number and you will get a return text asking you to confirm the booking.
As you can see T.C. Cars have worked to put themselves above and beyond any other Private Hire company in both Solihull and Birmingham. With friendly staff and multiples ways to book a car, why choose anyone else?